We conduct design research studies to help companies creating user-friendly and innovative products and services

Our specific approach consists in the integration of users in the design process. We use ethnography and methods of participatory designing as means for user engagement. For us users are experts and therefore important contributors for the development of user-friendly and innovative products and services.

We offer design research

• to understand how products and services are actually perceived and used by people
• to determine innovation potential for future products and services
• to make products and services more user-friendly

To learn about our latest thoughts and projects you may want to visit our blog.